Where are your products made?

Our organic beauty products are made in Surrey, in the UK. We carefully source our organic ingredients from local, trusted and responsible suppliers who share our values.

Do your products contain harmful ingredients?

We are passionate about producing truly exquisite beauty products that not only nourish and protect the skin, but are a joy to use. Our products do not contain parabens, silicones, alcohol or preservatives. Our products do not contain detergents or sodium lauryl sulphate. We produce simple, traditional products that are suitable for the most sensitive skin, and all our products are vegan, and cruelty free.

What packaging do you use?

Our Organic Hand Soap 300ml comes in a beautiful soap dispenser designed for you to refill at home again and again! The soap dispenser is made from amber glass with a recyclable PET pump (BPA free). Ideal for those starting on their journey towards zero waste beauty! Our Organic Hand Soap 1 litre comes in a recyclable aluminium bottle and a screw cap lid – convenient for you to decant into your beautiful soap dispenser! Our Organic Hand Soap 5 litre comes in a HDPE plastic jerrycan so it is 100% recyclable. It is also made from 95% of previously recycled materials.

Can I return my empty containers?

If you are a registered stockist you qualify for our collection scheme – we will collect empty containers when we deliver your new order. We then sterilise and reuse them many times over! If you are not a registered stockist then I’m afraid we are not yet able to collect your containers. Please reuse and recycle at home!

How do I become a stockist?

Please write to hello@lolakooi.co.uk to request our online application pack. It is quick and easy to complete, and you will receive a response within three working days.